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Paying customers get gas shut off

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In recent months, the city has enacted measures to prevent winter shutoffs of natural gas to those who can’t afford the big bills all at once.

But what about those who can pay?

City officials acknowledged this week that they have shut off gas to some customers who paid their bills on time, but they didn’t give the number affected.

Apparently, the utilities department had a backlog in its mail, so payments had been sitting around unopened.


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