It is a shame when you walk in to the office at the City of Las Vegas to ask questions about your bill, or call and leave tons of messages because phones don’t get answered nor do they return calls. I walked in and both ladies from customer service and billing couldn’t help me. ...
I received two bills that are due by April 16 and 27 because they forgot to bill me. Whose fault is that? So my question is, whom can we go to at the city offices when we have questions with our bill or need help understanding it? Because, customer service and billing can’t!
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