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Call center firm looking for Las Vegas employees

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By The Staff

Las Vegas’ new call center aims to hire 150 full-time and 150 part-time workers over the next three years, officials said last week.

Results-Las Vegas expects to open its local operation by mid-September.

Applications for jobs are available at Las Vegas-San Miguel Economic Development Corporation at 614 Eighth St. and the Workforce Connection at 300 S. Grand Ave.

Officials said the company plans to pay employees $8.50 an hour, with bonuses for performance. Results-Las Vegas is owned by Nevada-based Paramount Multi Services LLC.

The new call center will be in the complex where Alco discount store is located. Results-Las Vegas will open in the same place as the former Connection call center. Connection closed last November, costing 57 jobs, although the company’s workforce was at one time several times that number.

At the time, Connection officials blamed their closure on a new call center, Vertex, which they contended was competing for a limited pool of labor.

EDC officials, however, denied that allegation, saying that there was enough room in the labor market for two call centers.

Last Monday, local officials welcomed Results-Las with music by Mariachi Cardinal and welcoming comments from local and state dignitaries.

In his comments state Economic Development Secretary Fred Mondragon said Results-Las Vegas would be good for the local economy.

“This community is actively pursuing planned progress through homegrown business development by taking an entrepreneur mentoring approach, expanding existing businesses, and recruiting new businesses like Results-Las Vegas,” Mondragon said.

The state EDD has made a commitment to provide $45,000 in capital outlay to Paramount Multiservices and an additional $350,000-plus in job-training money to be used by the company to train 117 new workers.

City Councilman Morris Madrid noted the salary part of the new jobs is important, “but more important is the opportunity for changing lives,” he said.

Also giving comments of welcome were San Miguel County Commissioner June Garcia and EDC President Matt Martinez.

Representing Results-Las Vegas, Kevin Romney said the company is glad to be in Las Vegas and thanked various people for their help.

More than 100 attended the event hosted by EDC.